Preamble

The terms and conditions as described below regulate the contractual relations within the scope of the NeuroControls - LabMouse.AI Online Shop (in the following: Online Shop) between

NeuroControls GmbH
CEO: Clemens Saur
Parkstr. 17
80339 München
Germany

Court of jurisdiction: Amtsgericht München HRB 232405
VAT ID No.: DE 313 291 134
WEEE Reg. No. DE 97922676

E-Mail: mouselab@neurocontrols.de
Phone: +49 5741 3200-0

1. Area of Validity of these Terms and Conditions

NeuroControls sells goods of the online shop solely based on these terms and conditions. Adverse or divergent conditions of different companies according to § 14 BGB shall be subject matter of contract only and as far as NeuroControls agrees particularly and in written form; an agreement of NeuroControls is not present in the event of bare silence, or the unconditional delivery or reception of agreed services or remunerations. Subsidiary agreements have not been made. These terms and conditions and customer information are available and printable any time online on http://www.labmouse.ai/shop-gtc.

2. Conclusion of Contract

Mandatory contractual language is German. By submitting the order, the customer, in case of a natural person, confirms an unconditional legal competence. Display of goods in the Online Shop is no legal binding offer by NeuroControls, but a not committal invitation subject to confirmation for the customer to submit his offer. Further procedures and technical steps which lead to a binding offer (customer order) are detailed in the online shop at the menu item Shop Instructions. Before making a binding offer, customers will have to particularly express acknowledgement and agreement of these terms and conditions and cancellation policy, by clicking on the respective check boxes. Before submitting a binding order by activation of the respective button, customers will have the opportunity to review and if necessary change the information entered. Customers who are no consumers in the sense of § 13 BGB, can submit their order referring to the online shop and acceptance of these terms and conditions by email, fax or letter to NeuroControls. Subsequent to the binding order and the implicit offer by the customer, customers will receive an email to the indicated email address, in which all order data and these terms and conditions, and cancellation policy are listed. This email represents confirmation of reception of the order by NeuroControls, but does not yet represent acceptance of the customer's offer.

3. Delivery, Shipping Charges and Disposal

Delivery requests or delivery dates specified by the customer in the order require confirmation by NeuroControls in order to be valid, for which it is not sufficient that NeuroControls merely confirms receipt of the order. A contractually agreed delivery period shall be reasonably extended in case of labor disputes, riots, catastrophes or other unforeseeable events beyond NeuroControls's control, provided that such events can be proven to have a substantial influence on the delivery. The same applies to such events if they occur at the suppliers of NeuroControls. Agreed delivery dates are non-binding and are subject to our timely, complete and correct self-delivery. The delivery is carried out by UPS or alternatively by DHL within Germany in one to two working days, by UPS in member states of the European Union in two days up to two weeks, provided that no deviating information is shown in the detailed product description. In case of payment in advance the delivery period starts with the complete receipt of payment on the business account of NeuroControls. Standard shipping within Germany is free of shipping costs from an order value of 65 Euro. Express shipping and other shipping methods with additional fees are excluded. The costs for packaging, shipping and insurance are constantly updated and result from the detailed product description. The respective amounts are shown separately in the filled shopping cart during the order process and also afterwards when going to the checkout as well as invoiced. In the case of delivery to non-EU countries, additional customs duties, fees and charges to be borne by the customer may be added. NeuroControls is registered for obligation accomplishment according to the ElektroG at the holding EAR, and fulfills its obligations via the take-e-way GmbH http://www.take-e-way.de. The obligations related to packaging regulations are processed by the company SUSA Solutions GmbH http://www.susa-solutions.de.